![]() If you still have questions, go to FAQ page about Lightspeed or get in touch with their support department by e-mail. If you choose the hybrid option, the link will look for customer data on the receipt, meaning the receipt cannot be attributed to a default customer.Īll other information and the settings for the link can be found on the dashboard (for which you will be provided an access link when you request the link). This information should pertain to the account owner and may be used for verification purposes when contacting Lightspeed about your Retail POS account. You can choose from four permissions options required when switching between users. ![]() ![]() You can provide this customer name to by e-mail. The User switching security setting is important to maintain the security of your store. If the receipt lists no customer - in the event of anonymous POS sales -, the receipt will be recorded under a default customer name in Billit. Customer matching between Lightspeed POS Restaurant and Billit is done based on the customer’s e-mail address. To enable/disable a user account, on the Settings screen, click the Active or Disabled button corresponding to the user. Log in to the Back Office with your Lightspeed Restaurant account credentials. If not, the link will create the customer in Billit. If you would like to add an order type button, see Adding account profile buttons. In OnSite StoreMaster find the document and open it. First, the link will check whether the customer already exists in Billit. By default only user accounts with administrator access are able to change the user on a document. If receipts are forwarded individually, customer details, such as the customer’s name, e-mail address, postal address, place of residence, and - if possible - their VAT number, will all be forwarded. When forwarding the day’s takings, the link will generate a Billit invoice for a default customer in Billit. With the hybrid option, individual receipts are forwarded every hour, while the day’s takings are forwarded in the morning. If you opt to forward each individual receipt, receipts will be retrieved from your POS system every hour and forwarded to Billit. In fact, there are several Lightspeed Onsite alternatives that may be just as good or even better for your business moving forward. If you are several Lightspeed OnSite releases behind and would like to update to macOS 10.14 (Mojave), we recommend updating your operating system and Lightspeed OnSite as follows: Ensure macOS is updated to 10.12. An invoice will be generated in Billit before noon. We recommend upgrading Lightspeed OnSite to at least 2018 3.0.3 before updating your operating system to macOS 10.14 (Mojave). If you opt to forward the day’s takings as one batch, all the receipts of the previous day will be retrieved the next morning.
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